New Exam Officer Information And JD

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Examinations Officer job description

Reporting to Chair and Director of Education Responsible for Invigilators
Grade Hourly rate as and when required.
Salary From £15ph
Hours of work 08:30am to 5:00pm (Mon-Fri)

Hrs per week as and when required.

Other information Appointment subject to satisfactory references, enhanced DBS check etc.


Purpose of the role

  • To be responsible for managing the effective and efficient administration of external examinations in accordance with the Joint Council for Qualifications (JCQ) regulations (on behalf of the JCQ member awarding bodies[1]) and/or awarding body rules for exams administration in a consistent and secure fashion, thereby helping to maintain the integrity of the assessment process
  • To support the Head of Centre in ensuring that the centre is compliant with the JCQ regulations and awarding body requirements in order to ensure the security and integrity of the examinations/assessments at all times
  • To act on behalf of, and be the main point of contact for, the centre in matters relating to the general administration of awarding body examinations and assessments
  • To closely liaise with key stakeholders (external and internal) to ensure exams administration processes are strictly followed and key deadlines met
  • To ensure examinations are conducted in accordance with the regulations
  • Through taking an ethical approach and working proactively to avoid malpractice among students and staff, supports the head of centre in taking all reasonable steps to prevent the occurrence of any malpractice/maladministration before, during the course of and after examinations have taken place

Main duties and responsibilities

Before examinations


  • Maintain and develop systems to manage and coordinate all aspects of the exams administration process
  • Research and understand qualifications and how they are assessed
  • Identify and access relevant support available from external stakeholders (Awarding bodies/JCQ/Network group/The Exams Office etc.)
  • Comply with JCQ and awarding body regulations, guidance and instructions and keep abreast of developments/changes/updates
  • Effectively use JCQ and awarding body online tools where required (e.g the Centre Admin Portal (CAP), secure extranet sites)
  • Oversee (as the main administrator) and manage appropriate access rights for relevant internal stakeholders using JCQ and awarding body online tools
  • Manage own time effectively to ensure key tasks are undertaken and external key dates and deadlines are met (Achieved by creating and working to an annual exams plan)
  • Communicate clear internal deadlines and processes for gathering/sharing exam-related information from/with relevant internal stakeholders
  • Brief candidates/staff/parents/carers on examination regulations and requirements
  • Actively support the head of centre in co-operating with the JCQ Centre Inspection Service, an awarding body or a regulatory authority when subject to an inspection, an investigation or an unannounced visit
  • Annually confirm the information required by the National Centre Number Register (as administered by OCR on behalf of the JCQ) and informs of any changes to centre status
  • Manage arrangements to receive, check and store confidential question papers and examination material safely and securely at all times and for as long as required in accordance with the regulations
  • Support the head of centre in managing potential conflicts of interest by informing the awarding bodies to timescale for each examination series and recording the measures taken to mitigate any potential risk to the integrity of the qualifications affected
  • Contribute to the creation/review/update of exam-related policies/procedures as required by the regulations and accurately reflect working practices in the centre
  • Support the Special Educational Needs Coordinator (SENCo) (or equivalent role) in implementing examination access arrangements and reasonable adjustments for eligible candidates (processing approval applications and requesting modified papers by the published deadlines)


  • Observe the awarding bodies’ published terms, conditions and processes for the registration or entry and withdrawal of candidates for their examinations/assessments
  • Register or enter candidates for an examination or assessment in accordance with the awarding bodies’ published procedures and published deadline for that qualification
  • Implement processes and liaise with relevant internal stakeholders to gather correct entry information to internal deadlines implementing strategies to avoid late (or other penalty) fees
  • Maintain required identifiers for each candidate entered for an examination/assessment and enter candidates who are on roll at the centre as internal candidates
  • Verify the identity of all students that are entered for examinations/assessments
  • Effectively use internal and external IT systems to submit and manage awarding body registration and entry data
  • Liaise with Finance to ensure fees are paid as instructed and at the time specified by the awarding bodies
  • Submit any applications for transferred candidate arrangements in accordance with the awarding body requirements
  • Liaise with relevant internal stakeholders to ensure final entries/registrations that have been submitted to an awarding body are regularly monitored, submitting timely changes (amendments/withdrawals) to ensure candidates take the correct papers at the correct time and enabling awarding bodies’ to deliver accurate results to the centre


  • Recruit, train, update and manage a team of invigilators
  • Manage the arrangements for the timetabling, rooming, seating, resourcing and invigilation of examinations in accordance with the regulations
  • Effectively resolve exam timetable clashes and manage overnight supervision arrangements (where arrangements may be required after all other options have been explored) in accordance with the regulations
  • Ensure all candidates are notified of their examination entries and the dates and times of their examinations/assessments in accordance with the regulations
  • Ensure all candidates are aware of the JCQ and awarding body information and regulations regarding the conduct of their examinations/assessments in advance of these taking place
  • Confirm relevant internal stakeholders complete administrative tasks associated with centre assessed work in an accurate and timely manner in accordance with the requirements of awarding bodies and moderators
  • Support the Special Educational Needs Coordinator (SENCo) (or equivalent role) in implementing examination access arrangements or reasonable adjustments for eligible candidates (appropriate arrangements for rooming, resourcing, facilitation, invigilation etc.)
  • Effectively manage arrangements for the secure storage and dispatch of examination scripts for marking

During examinations

Exam time

  • Effectively manage the conduct of examinations in accordance with JCQ regulations and/or awarding body rules
  • Ensure all exam accommodation is prepared in accordance with the requirements
  • Inform the JCQ Centre Inspection Service of any alternative site that may be used by the centre to conduct timetabled examinations
  • Effectively deploy fully trained invigilators to exam rooms according to the requirements
  • Manage unexpected issues/irregularities which may affect the conduct of examinations
  • Support the head of centre in investigating and reporting cases of suspected or actual malpractice in connection with an examination as required by the JCQ and awarding bodies
  • Manage emergency access arrangements for eligible candidates as the need may arise during exam time
  • Maintain the confidentiality and security of candidates’ responses and dispatch scripts according to the requirements
  • Submit to the published timescales, relevant follow-up reporting to awarding bodies’ in relation to the very late arrival of candidates for examinations and applications for special consideration where candidates meet the published criteria

After examinations

Results and Post-Results

  • Ensure candidates and relevant internal stakeholders are aware of processes, key dates and deadlines in relation to the issue of results and the arrangements for post-results services
  • Plan, prepare for, and manage the restricted release of results and the distribution of provisional statements of results in accordance with JCQ regulations and/or awarding body rules
  • Effectively use internal and external IT systems to access and manage awarding body results information
  • Understand awarding body results indicators and provide support for relevant internal stakeholders in accessing results reports/analysis tools
  • Effectively use external IT systems to administer post-results services in accordance with the regulations to the published deadlines
  • Manage and administer the receipt, distribution and retention of examination certificates according to the regulations


  • Undertake training, update or review sessions as required
  • Undertake other duties appropriate to the grade and responsibilities of the role as may be required by the head of centre/SLT responsible for examinations, for example:
    • the preparation for and conduct of internal examinations under external examination conditions
    • other exams-related administrative tasks


[1]JCQCIC is a membership organisation comprising the eight largest national awarding bodies offering qualifications in the UK.  The JCQ is a not for profit Community Interest Company, limited by guarantee. It is funded by its members.

Members are: AQA (AQA Education Ltd), CCEA (Northern Ireland Council for Curriculum, Examinations and Assessment), City & Guilds, NCFE, OCR (Oxford Cambridge and RSA Examinations), Pearson, SQA (Scottish Qualifications Authority), WJEC



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