Our Policies
Our Policies
These are the policies that govern how we work. They are here so that anyone who uses our services, volunteers with us or funds us can read them. If you need one in another format, call us.
| Policy | Last reviewed | Download |
|---|---|---|
| Safeguarding Children and Adults at Risk | 01/09/2026 | Available upon request |
| Complaints Procedure | 01/09/2026 | Available upon request |
| Equality, Diversity and Inclusion | 01/09/2026 | Available upon request |
| Privacy Policy (UK GDPR) | 01/09/2026 | Read online |
| Volunteering Recruitment and Management | 01/09/2026 | Available upon request |
| Health and Safety | 01/09/2026 | Available upon request |
| Contact Centre Service Terms and Conditions | 01/09/2026 | Available upon request |
| Conflict of Interest | 01/09/2026 | Available upon request |
| Financial Controls and Reserves | 01/09/2026 | Available upon request |
| Online Safety, Filtering and Monitoring | 01/09/2026 | Available upon request |
| Photography and Consent | 01/09/2026 | Available upon request |
Designated Safeguarding Lead: Mr Mohamed Sidat. Deputies: Mrs Jaweiriyya Dhabhelia, Ishaq Muzammil and Zubair Bobat (Sports). Contact via 07725 974831 or info@raedan-institute.co.uk.
Complaints. If something has gone wrong, tell us. Speak to the person running the service first; if that does not resolve it, write to the Chair at the address above or email info@raedan-institute.co.uk with "Complaint" in the subject. We acknowledge within five working days and respond within twenty. If you are still unhappy you can go to the Charity Commission, or, for Contact Centre matters, to NACCC.